QR code product registration and digital warranty cards
Updated 2026-10-09
Short answer: Print a QR code on the box or product. The owner scans it, snaps the invoice, and gets an instant digital warranty. You get a verified owner record with serial number, seller and purchase date, which you can use for claims, warranty programs, recalls and offers.
Why paper warranty cards fail
Paper cards and long registration forms feel like homework, so most buyers skip them. Brands selling through distributors, dealers and marketplaces then never learn who owns their products. Industry surveys suggest only a small share of consumers always register products, while far more do it when offered a quick mobile option.
How QR registration works
- Generate codes: one per SKU, or one per unit for serial-level tracking.
- Print them on packaging, the manual, a sticker, or the device itself.
- Owner scans: a branded page opens with no app needed. They confirm the product and snap the invoice.
- Instant digital warranty: stored in the owner's TrackWarranty vault, with a reminder before it ends.
- You get the data: owner contact (with consent), serial, seller and purchase date, in one console and via API.
What brands do with it
- Validate claims against serial and real purchase date
- Launch and sell extended warranty and protection programs
- Reach exact owners for recalls, firmware updates and care tips
- See sell-through by distributor, region and SKU
Quick answers
Does the customer need to install an app to register?
No. The QR opens a branded web page. Owners can also save the warranty to the TrackWarranty app if they want reminders.
Can we use one QR per product or per unit?
Both. Per-SKU codes are simplest to print; per-unit codes link each registration to a serial number.
Is customer data shared with consent?
Registration asks for marketing consent separately from the warranty itself, so owners choose what they share with the brand.